Happy elderly couple laughing and relaxing on a couch at home, with the man holding a TV remote control

Caja de Cable Elevate TV

TV moderna, sensación tradicional

El mismo excelente servicio de Elevate TV con la apariencia cómoda del cable tradicional.

La Caja de Cable Elevate TV viene con un control remoto de tamaño completo con todos los botones que conoces y amas: guía, números de canal del 0 al 9 y búsqueda por voz. Aquí hay algunas cosas importantes a recordar:

  • Si quieres ver Elevate TV a través de una caja de cable en todos tus televisores, necesitarás una caja para cada televisor.
  • Cada caja de cable cuesta $8.95 al mes.
  • Cada caja de cable viene con su propio control remoto de tamaño completo.
  • La instalación es gratuita si la haces tú mismo. Si necesitas asistencia, un técnico de Elevate puede instalar tus cajas de cable por ti, y se te cobrará la tarifa estándar de servicio.
  • No se requiere contrato y puedes agregar o quitar cajas de cable a tu conveniencia.
  • En caso de que ya no necesites tu caja de cable, debes devolverla a tu oficina local. Si no lo haces, se te cobrará una tarifa por no devolución de $110.

Preguntas frecuentes

Does it come with a remote?
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Yes, each set top box comes with a full size remote, complete with a 10-key number pad and all the buttons you’re used to like, guide, last, and channel up and down. For detailed information about the remote and other equipment, click here.

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What can I do with my set top box?
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The primary purpose of Elevate’s TV set top box is to provide the best possible viewing experience for Elevate TV. While it can also support other third-party video streaming applications, this capability is very limited. Certain steaming apps are supported and can be installed as desired, but it is not recommended for extensive use beyond Elevate TV. Netflix is not currently supported on the Elevate TV set top box. Elevate is not responsible for the quality of third-party streaming applications on the Elevate TV set top box.

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What if I want to cancel my set top box?
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You may cancel your set top box at any time for no charge. All you need to do is give us a call AND return your equipment. If you fail to return your set top box(es), you will be charged $110 per box.

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Is there an installation fee?
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If you’re a new customer, we will install your set top box free of charge* during your initial home installation. If an Elevate technician visits your home at a later date to install your set top box, you will be charged our standard service call rates.

You are also encouraged to install your set top box on your own. Click here to download the installation guide, along with other helpful information and user guides.

*Free installation includes connecting the device to your Wi-Fi and plugging it into your TV. If advanced services are needed, you will be subject to additional charges.

Caja de cable
How do I get my set top box?
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Once you place your order, a customer service representative will be in contact to finalize your account details. Then, your set top box(es) will be available for pick up at either of our local offices.

Caja de cable
How do I order a set top box?
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You can place your order for an Elevate TV Set Top box by completing an online form Elevate TV's Set Top Box Order Form, calling us at 844-386-8744, or stopping by your local Montrose or Read offices.

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Is there a term commitment?
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No, you can add or drop set top boxes as you wish.

Caja de cable